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E-Governance For Works Management Of Infrastructure Projects

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What is essential is an efficient and effective system to bring collaboration among government agencies, contractors, vendors, and consultants to increase their productivity and enhance quality. 

I think when we speak of e-Governance in works management, it means an end-to-end online system to manage the entire Procurement lifecycle of public works starting from rate analysis to cost estimation to budgeting to approvals to tendering to project management to project quality control to billing to assets and facility management! 

What is essential is an efficient and effective system to bring collaboration among government agencies, contractors, vendors, and consultants to increase their productivity and enhance quality. 

Today, in most infrastructure projects, time and cost overruns have become a norm rather than an exception. Therefore, e-Governance is the need of the hour. Especially, in the current situation like COVID-19, the significance of e-Governance cannot be underrated. From the perspective of works management, e-Governance can lead to operational excellence, better project monitoring, and streamlined management of contractors. 

Driving Factors:

When I speak in terms of works management, there are four important parameters:

  • Productivity
  • Usage of Resources
  • Visibility and Intelligence 
  • Compliance and Accountability

However, I believe e-Governance is much bigger than just technology adoption. If we look at the above parameters, we can visualize how e-Governance will be helpful in the works management sectors. Nowadays, the focus is more on bringing transparency into the processes and make the associated parties accountable to deliver quality and productivity. 

Apart from the transparency and quality, there is one more point that I would like to highlight here is of data. When we talk of any government infrastructure project, be it railways, dams, highways, roads, or irrigation, there is an immense amount of data involved as it mainly deals with hundreds of stakeholders. Also, there are multiple sources where this data comes from. Hence, it is a challenge for institutions like Public Works Departments to collect, maintain, and manage data for smooth project execution and future references. e-Governance is an ideal solution to solve such data management and data mining issues. 

The government must promote and encourage the adoption of e-Governance in the works management sector. While automating the standard manual processes and reducing the paper dependency, e-Governance will help in integrating all the functions across the organization, save time and costs. The intelligent MIS & dashboards will help the officials to take the right decisions at the right time. This will save public money and in the end, the entire society gets benefited. Completing Infrastructure projects at a planned time with quality without cost overrun is a necessity for the growth of the country and e-Governance and the latest digital technology use in infrastructure project management is perhaps the only solution. 

Mr. Vijay Gupta, Chairman and CEO, SoftTech Engineers Limited  

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